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I emailed them to complain about the lack of free online information they had about the natural disaster in our backyard, and to be fair, I was a little sarcastic, concluding:
We have a wildfire in our backyard, and you can't manage to provide updates on your website? For free? To everyone?To my surprise, I did get an email in response:
It's 2008, and every other paper in the U.S. has managed to figure out how to put free content online. Get with the program.
Dear website user.
Certain sections of the website currently require login (user needs to be a subscriber in order to access). Please note that a number of sections in the site are FREE of charge such as: News Video coverage on www.newspress.tv, AM1290 Radio station, Classifieds, Special Sections, USA Weekend, House & Home, Our Home, El Mexicano, Goleta Valley Voice, Smart Clips, Photo Galleries, etc, etc.
Okay, I love the "etc, etc." at the end. That is genius. But I was procrastinating, so I decided to email them back:
Thank you for your prompt response. I am very glad to know that the next time there is a natural disaster in Santa Barbara County, I will still be able to peruse the real estate listings in the News-Press. In the meantime, I will get my local news from the Santa Barbara Independent.
I'm very proud that I refrained from complaining about their webpage resizing my browser window. But why bother complaining when I'm never going back to the site again?